Life-threatening emergency
112
If there is a danger to life, a severe injury or signs of serious illness, call the emergency services immediately.
Call 112Help in an emergency
Emergency numbers
Urgent but not life-threatening
116117
If the practice is closed and the symptoms cannot wait until the practice reopens, contact the medical on-call service. It is also available to privately insured patients. The telephone service is only available in German.
Call 116117Suspected poisoning
Poison information centre
+49 228 19240
The poison information centre for North Rhine-Westphalia in Bonn gives advice around the clock if poisoning is suspected. In case of unconsciousness, breathing difficulties or seizures, call 112 immediately.
Further information about the German medical on-call service: 116117.de